Shipping policy

Shipping Policy

At MILLIE SOHO, we want your delivery experience to be simple, reliable and transparent. We aim to process and dispatch all orders as quickly as possible.

Processing Time

Orders are usually processed within 1–2 working days. Orders placed at weekends or on public holidays are processed on the next working day.

Delivery Time

Estimated delivery usually takes 3–6 working days, depending on the destination and the delivery method selected.

Shipping Costs

We offer free standard delivery on all orders. If any additional delivery charges apply, these will be clearly shown at checkout before you complete your purchase.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking details so you can follow your parcel.

Delays

Please note that delivery times may occasionally be longer during busy periods or due to unforeseen courier delays. If this happens, we will do our best to keep you informed.

Contact

If you have any questions about delivery or your order, please contact our customer service team at:

milliesoho@milliesoho.com