Here you’ll find answers to the most frequently asked questions about shipping, delivery, returns, refunds, sizing and customer service. If you can’t find what you’re looking for, you’re always welcome to contact us at viggaribe@viggaribe.com.

Orders are usually processed within 1–2 working days. Orders placed at weekends or on public holidays are processed on the next working day.

Estimated delivery usually takes 3–6 working days, depending on the destination and the delivery method selected.

Yes, we offer free standard delivery. If any special delivery charges apply, these will be clearly shown at checkout.

Once your order has been dispatched, you will receive an email with tracking details so you can follow your parcel.

Tracking updates may occasionally be delayed. This can be due to the courier’s processing time, local conditions or temporary delays in transit.

During busy periods or in the event of unforeseen delays with the courier, delivery may take longer than usual. If you have any questions about your delivery, please feel free to contact us at viggaribe@viggaribe.com.

If you would like to change your order, please contact us as soon as possible at viggaribe@viggaribe.com. We will do our best to help if your order has not yet been processed.

Can I cancel my order?
Yes, if you would like to cancel your order, please contact us as soon as possible. If your order has not yet been processed or dispatched, we will do our best to assist you.

Yes. If you would like to cancel your order, please contact us as soon as possible. If your order has not yet been processed or dispatched, we will do our best to help you.

Yes. You can request to return your item within 30 days of receiving your order.

To be eligible for a return, the item must be unused and in its original condition. It should be returned in its original packaging, where possible, and must not be damaged as a result of improper use or handling.

To start a return, please contact us at viggaribe@viggaribe.com. Please include your order number, full name, the reason for the return, and any relevant photos if the item is damaged or was delivered incorrectly.

The cost of returning an item is the responsibility of the customer, unless the item is faulty or was delivered incorrectly.

Once we have received and inspected the returned item, your refund is usually processed within 5–10 working days. The refund will be issued to the same payment method used for the purchase, unless otherwise agreed.

If you receive a damaged, faulty or incorrect item, please contact us as soon as possible at viggaribe@viggaribe.com so that we can assist you and find a suitable solution.

We recommend following the sizing information provided on the product page. If you are unsure, you are always welcome to contact us at viggaribe@viggaribe.com.

Yes, some products may be out of stock or only available in limited quantities.

You can contact us by email at viggaribe@viggaribe.com or by using the contact form on our contact page.

You can find more information on our “About Us”, “Contact”, “Shipping Policy” and “Returns & Refund Policy” pages.